What is it about managed IT services that make them so appealing to businesses?
For starters, they allow businesses to shed the tedious (and challenging) task of managing technology and put it in the hands of experts. Many companies are already working with a “reactive” IT provider to some degree – that is, someone who been coming in to fix things only after they’ve broken.
But managed IT services changes the break/fix dynamic by putting proactive care of technology first.
It’s a win-win for both customers and IT service providers alike. IT service providers get to build partnerships that help them grow and sustain their business. Similarly, business owners get to unlock multiple benefits that they’d otherwise never get.
Let’s take a look at 5 of those benefits.
1. Reduced costs
Here’s a core business truth – broken technology quickly racks up a hefty bill. Managed services give you access to a team of IT experts whenever you need them for a flat monthly rate. The costs are far less than an in-house team with similar experience or a break-fix provider that charges by the hour.
2. Improved security
It’s not always about keeping things operational. Managed service providers also take great care to keep both your hardware and your software secure from dangerous cyberthreats that could cost you dearly.
The average cost of a single cyberattack sits around $5 million, with $1.25 million – a quarter of the total – attributed to system downtime and another $1.5 million (30%) to IT and end-user productivity loss.
3. Expedited growth
Partnering with a managed service provider gives you access to tools that enable better growth and scalability. Having a technology partner that understands your business lets you gain a CIO that can roadmap and plan your technology to support your growth with ample documentation along the way.
4. Expert collaboration
Many organizations assume that outsourced IT providers “take over” everything IT. In reality, that’s not always the case. Managed services agreements are built to customize offerings to the unique needs of each company.
“Co-managed IT services can provide businesses with a broad range of experience and deep bench of experts beyond that of the existing in-house staff.” – The Business Journals
Of course, while that can mean taking over every aspect of IT, it can also mean working with an established in-house team to complete projects and upgrades together.
5. Functional technology
There’s little worse than subjecting your staff to the tortures of working with old and outdated hardware. Managed service partners ensure that your office is using technology that fits within your budget … while being conducive to a productive and functional environment … and not one that incites rage.
Finding the right IT partner
Locating the right partner doesn’t have to be hard. It’s simply a matter of talking to a managed service provider and seeing how they can help you run your business better.
Of course, before you go seeking all the IT people in the Tri-State Area, you could always give us a shot. We can help you turn your technology into a powerful asset for your business growth.
Looking for more to read? Check out the 6 IT Best Practices for Your Business.