More and more small and mid-sized businesses (SMBs) are discovering the enormous benefits that come from outsourcing. Technology makes this possible in ways never before feasible. For some SMBs, though, outsourcing IT services may be a new concept. When you find the right managed service provider (MSP) to provide the IT services that best fit your organization’s needs, you will see improvements across the board.
From improved security and expanded resources to reduced costs and downtime – opportunities abound to maximize your return on investment (ROI) with a managed service provider.
In its 2018 Data Breach Investigations Report, Verizon concluded that 58% of all cyber attacks target small businesses. With an MSP monitoring your network and managing your cybersecurity, you can feel confident your business is fully protected. MSPs take care of keeping all systems and software up to date and patched. They also proactively safeguard your business by assessing your system for vulnerabilities and taking the time to address any concerns.
With an MSP on your team, you can rest easy knowing that the job of defending your data and business operations
Related reading: The critical elements of a disaster recovery plan
Access to resources
One of the outstanding and sometimes overlooked benefits of partnering with an MSP is access to a wealth of specialized knowledge and expert resources. Many MSPs offer consulting services and other options to share their considerable combined knowledge to support their clients’ technology requirements. Whether you need advice on purchasing a new computer or handling a potential data breach, when you sign with an MSP you gain a whole team of experts to rely on.
Related reading: How to get the most from a managed service provider
It might seem too good to be true. A whole team of experts, and it’s supposed to save you money, too? It’s true, though. Let’s break it down. If you manage your own IT services on-site, you have to pay for IT staff, servers, equipment, and the cost to maintain the equipment. If you choose to outsource your IT services with an MSP, you pay a monthly fee. You do not need to hire extra staff or purchase and maintain expensive servers.
As your business grows or your needs change you can make changes in your contract with the MSP, and your monthly rate will be adjusted accordingly.
Related reading: Common technology problems solved by an MSP
There are few things more frustrating and stressful than dealing with regular bouts of downtime, especially when you are trying to run a business. With so much of day-to-day operations relying on technology and the web, every minute of downtime is costing you money. If downtime has been an issue, a managed service provider can help to address this right away without ever interfering with your operations.
They can identify network and system bottlenecks and upgrade and patch software and hardware, all while you continue mission-critical work.
Overall, smaller organizations can maximize their investment with a managed services provider by taking advantage of the expertise, efficiencies, and gains in extending your team and optimizing business technology.